Terms of service

Terms of Service

Last Updated: November 6, 2026

About These Terms

These Terms of Service govern your use of www.ravmire.com and purchases from Ravmire, an online store operated by an individual seller in the United States. Our store is powered by Shopify. By accessing our website or placing an order, you agree to these Terms. Please read them together with our Shipping Policy, Refund Policy, Payment Policy, and Privacy Policy.

Use of Our Website

You must have the legal capacity to enter into a purchase agreement under the laws governing your purchase. You are responsible for providing accurate contact, billing, and shipping information and protecting your account credentials.

You must not use our website for unlawful activity, fraudulent transactions, unauthorized access, distribution of malicious software, or interference with our website or other users.

Product Information and Availability

Ravmire offers classic boots, footwear, and accessories. Please review the product description, materials, dimensions, available sizes, colors, options, and price before placing an order. Product images are provided to illustrate the items offered. Actual colors may vary depending on your screen settings and device display.

Product descriptions, prices, options, and availability may change without prior notice. If a purchased item becomes unavailable or a material error in its listing affects your order, we will contact you to explain the issue and offer a correction for your approval or cancellation with a refund. We will not substitute a product or charge a higher price without your agreement.

Orders and Payment

Submitting an order constitutes an offer to purchase the selected products. An order confirmation acknowledges receipt of your order and does not by itself guarantee acceptance or fulfillment. Order processing begins after payment confirmation.

Orders may be reviewed for payment authorization, accuracy, product availability, and fraud prevention. If we cannot fulfill an order, we will notify you and refund the amount paid for the canceled items to the original payment method.

Available payment methods are displayed at checkout. Ravmire accepts Visa, Mastercard, American Express, Apple Pay, Diners Club, Discover, PayPal, Google Pay, and Shop Pay through the payment options enabled for the store. For further payment details, please read our Payment Policy.

Prices, Currency, and Total Charges

Product prices and the final order total are displayed during shopping and checkout. The checkout page shows the currency and total amount payable for your order. Please review the selected products, discounts, shipping charges, taxes, currency, and final total before confirming payment.

We offer free shipping on orders delivered within the United States. Shipping availability, costs, and delivery options for destinations outside the United States are displayed at checkout. Promotional offers are governed by the conditions and validity periods stated with each offer. Price changes do not alter the agreed price of an existing order.

Shipping and Delivery

Orders are processed within 1–3 business days after successful payment confirmation. Estimated shipping transit time is 6–9 business days after dispatch. Business days are Monday through Friday, excluding U.S. public holidays.

Available shipping destinations and options are displayed at checkout. Delivery estimates are not guaranteed arrival dates and may be affected by carrier operations, customs procedures, weather, public holidays, or other circumstances beyond our control.

We provide shipping information and tracking details through the available order and shipping notification process. For further information about shipping, delivery delays, missing parcels, or damaged shipments, please read our Shipping Policy.

Cancellations and Address Changes

You may request an order cancellation or shipping address change before dispatch. Contact us promptly with your order number and request. We will confirm whether the order can still be canceled or the address can still be changed.

Orders canceled before dispatch receive a refund to the original payment method. Once an order has been dispatched, cancellation or shipping address changes may no longer be possible. After delivery, return requests are handled under our Refund Policy.

These procedures do not limit consumer rights that cannot be excluded under applicable law.

Returns and Refunds

You may request a return within 30 days after delivery. Contact us before sending a return to obtain return authorization and instructions.

For change-of-mind returns, items must meet the return conditions described in our Refund Policy. Customers are responsible for return shipping costs for change-of-mind returns. We cover applicable return shipping costs for damaged, defective, incorrect items, or other issues caused by us. We do not charge a restocking fee.

Returned items are reviewed after receipt, and return processing generally takes 1–3 days. Approved refunds are issued to the original payment method. The time required for the refunded amount to appear in your account depends on your bank, card issuer, or payment provider.

Please read our Refund Policy for complete return eligibility, procedures, and refund details.

Intellectual Property

Website text, images, designs, logos, and other protected content are subject to the rights of their respective owners. Reproduction, distribution, or other use of protected content requires permission or another lawful basis.

References to third-party products, brands, or trademarks do not by themselves establish an endorsement, partnership, or authorized-dealer relationship.

Third-Party Services and Links

Our store is powered by Shopify and may use third-party services to support payment processing, website operations, shipping, and other store functions. These third-party service providers operate under their own terms and privacy notices.

Links to external websites are provided for reference or convenience. We do not control the content, policies, or practices of third-party websites. Visiting or using those websites is subject to their own terms and conditions.

Privacy

Our Privacy Policy explains how personal information is collected, used, disclosed, and protected when you visit our website or make a purchase. It also explains how to submit a privacy request.

Please review our Privacy Policy for further information about our handling of personal information.

Consumer Rights and Disputes

Nothing in these Terms excludes or limits consumer rights, remedies, warranties, or liabilities that cannot lawfully be excluded or limited. Your mandatory rights under the laws governing your purchase remain protected.

If you have a concern about your order or our services, please contact us with the relevant details so that we can review the matter and work toward a resolution. Contacting us does not restrict your rights to seek assistance from your payment provider, a consumer protection authority, or a court with jurisdiction.

Changes to These Terms

We may update these Terms to reflect changes in our business practices, website services, or legal requirements. Updates will be published on this page with a revised Last Updated date.

Updated Terms apply to future website use and future orders. They do not change the terms of an existing order without your agreement. If a provision is found unenforceable, the remaining provisions continue in effect to the extent permitted by law.

Contact Us

For questions about these Terms, your order, or our services, contact us using the details below.

Store Name
Ravmire

Website
www.ravmire.com

Email
hello@ravmire.com

Phone
+1 508-822-4214

Business Address
87 S Main St, Berkley, Massachusetts 02779, United States

Customer Support Hours
Monday – Friday: 9:00 AM – 6:00 PM ET
Saturday–Sunday: Closed