Privacy policy
Privacy Policy
Last Updated: November 6, 2026
About This Policy
Ravmire is an online store operated by an individual seller in the United States at www.ravmire.com. This Privacy Policy explains how we collect, use, disclose, and retain personal information when you browse our store, place an order, contact us, or interact with our store services. Our store is powered by Shopify.
Information We Collect
- Contact and address information: Your name, email address, phone number, billing address, and shipping address.
- Order information: Items purchased, order history, payment status, delivery details, and records relating to returns and refunds.
- Payment information: Transaction details and payment-related information needed to process orders, confirm payments, and manage refunds. Payment credentials are processed through Shopify and the applicable payment provider. We do not ask you to send full payment card details or security codes by email.
- Communications: Information you provide when contacting us, submitting a privacy request, or subscribing to marketing messages.
- Device and usage information: Our store and its service providers may collect IP addresses, browser and device information, cookie identifiers, pages viewed, website interactions, and referral information through cookies and similar technologies. The information collected depends on the technologies enabled on our store and your privacy settings.
How We Collect Information
We collect information directly from you when you place an order, enter information at checkout, subscribe to marketing messages, or contact us. Certain information may also be collected automatically through cookies and similar technologies, subject to applicable consent requirements and your privacy settings. We may receive information from service providers that support payment processing, order fulfillment, delivery, analytics, advertising, and store operations.
How We Use Information
We use personal information for the following purposes:
- To process payments and orders.
- To arrange shipping, returns, and refunds.
- To communicate order confirmations, shipping information, and other order-related updates.
- To provide customer support and respond to inquiries.
- To maintain, operate, and improve our online store.
- To prevent fraud, unauthorized transactions, and other unlawful activities.
- To understand website usage and improve the shopping experience.
- To measure advertising performance and manage marketing preferences when advertising services are enabled.
- To comply with legal obligations and maintain business records.
- To establish, exercise, or defend legal claims.
Where applicable law requires a legal basis for processing, we rely on the basis appropriate to the activity, which may include fulfilling a contract with you, complying with legal obligations, obtaining your consent, or pursuing legitimate interests permitted by law. We obtain consent when required and respect applicable rights to withdraw consent or object to processing.
How We Share Information
We may disclose personal information to the following categories of recipients when reasonably necessary for the purposes described in this policy:
- Shopify: To host and operate our online store and support checkout and related store services.
- Payment providers: To authorize and process payments, manage refunds, and address payment disputes.
- Suppliers, fulfillment partners, and shipping carriers: To prepare orders, deliver purchases, and resolve delivery or return issues.
- Technology and service providers: To support store operations, communications, security, and customer service.
- Analytics and advertising partners: When these services are enabled, to understand store activity, measure campaigns, and support advertising in accordance with applicable privacy requirements and consent settings.
We may also disclose information when required by law or a valid legal request, or when reasonably necessary to investigate fraud, protect safety, safeguard our rights, or establish, exercise, or defend legal claims.
Shopify and Payment Providers
Shopify and the payment providers involved in your transaction process personal information in connection with the services they provide. Their processing practices and privacy request procedures may differ from ours. For more information about Shopify's practices and available privacy controls, please review Shopify's Privacy Policy and visit the Shopify Privacy Portal.
Please do not send full payment card numbers, security codes, passwords, or other sensitive payment credentials to us by email.
Cookies, Analytics, and Advertising
Our store and its service providers may use cookies and similar technologies to support essential store functionality, maintain preferences, protect the store, analyze website usage, and measure advertising. The technologies used and the information collected depend on the services enabled on our store, your location, and your privacy settings.
Non-essential cookies and tracking technologies are used only after the necessary consent has been obtained when required by law. You can manage or delete cookies through your browser settings. Blocking certain cookies may affect features that rely on them.
Depending on the technologies enabled and applicable privacy laws, certain disclosures of personal information to advertising partners may be considered a sale, sharing, or processing for targeted advertising, even when no money changes hands.
You may submit a privacy request concerning the sale or sharing of personal information or targeted advertising by emailing hello@ravmire.com with the subject line "Privacy Opt-Out." We will process your request in accordance with applicable law.
We honor recognized opt-out preference signals, such as Global Privacy Control (GPC), when required by law and supported by our store's technical configuration.
An email opt-out request does not automatically delete cookies already stored in your browser. Cookie preferences and privacy opt-out requests may need to be managed separately.
Marketing Preferences
We send promotional emails or other marketing messages in accordance with applicable consent requirements and your preferences. You can unsubscribe from marketing emails using the unsubscribe link provided in the message or contact us at hello@ravmire.com.
Unsubscribing from marketing does not prevent us from sending necessary transactional or service-related communications, such as order confirmations, shipping updates, refund notices, or responses to your requests.
Your Privacy Rights and Requests
Your privacy rights depend on the laws applicable to your personal information and circumstances. Privacy rights provided by applicable law may include requesting access to, correction of, deletion of, or a copy of your personal information; withdrawing consent; restricting or objecting to certain processing; and opting out of the sale or sharing of personal information or targeted advertising.
To submit a privacy request, email hello@ravmire.com and describe your request. Please provide sufficient information for us to identify your relationship with our store without sending unnecessary sensitive information. We may request reasonable additional information to verify your identity or the authority of an authorized agent.
We respond within the timeframe required by applicable law. If we decline all or part of a request, we will explain the reason when required by law. We do not unlawfully discriminate against customers for exercising their privacy rights.
You may appeal a decision concerning a privacy request when applicable law provides an appeal right. To appeal, reply to our response and state that you wish to appeal. This process does not limit any additional rights to complain to a relevant data protection authority or regulator.
When processing is based on consent, withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal. Withdrawal may also affect our ability to provide certain optional features or services.
Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, complete transactions, provide customer support, meet legal and recordkeeping requirements, resolve disputes, and enforce agreements. Retention periods depend on the type of information, the status of orders or requests, and legal requirements.
When information is no longer needed for these purposes, we take reasonable steps to delete or de-identify it, subject to legal requirements.
Information Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmission over the internet or electronic storage can guarantee complete security.
International Processing
Ravmire is operated by an individual seller in the United States. Shopify and other service providers may process personal information in countries other than the country where you reside. Privacy laws in those countries may differ from those in your jurisdiction. International transfers are subject to appropriate safeguards and legal requirements when required by law.
Children's Privacy
Our store is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13 in violation of applicable law. If you believe a child has provided personal information to us in circumstances where collection is not permitted, please contact us so that we can review the matter and take appropriate action.
Policy Updates
We may update this Privacy Policy to reflect changes in our business practices, store services, technology, or legal requirements. The Last Updated date indicates when this policy was most recently revised. We will provide additional notice or obtain consent for material changes when required by law.
Contact Us
For privacy questions or requests, please contact us using the details below.
Store Name
Ravmire
Website
www.ravmire.com
Email
hello@ravmire.com
Phone
+1 508-822-4214
Business Address
87 S Main St, Berkley, Massachusetts 02779, United States
Customer Support Hours
Monday – Friday: 9:00 AM – 6:00 PM ET
Saturday–Sunday: Closed